Notice of Privacy Incident
BeyondFaith Homecare & Rehab, LLC Rehab Notice of Data Privacy Event
March 19, 2026
This notice provides information about a recent incident involving potential unauthorized access to personal information related to certain current and former patients of BeyondFaith Homecare & Rehab, LLC (“Beyond Faith”). Protecting the confidentiality, privacy, and security of the information entrusted to us is a top priority, and we are acting quickly and diligently to address this matter.
Please be assured that Beyond Faith’s system was not compromised during this incident.
What Happened? On or about January 12, 2026, Beyond Faith was informed by our vendor Doctor Alliance that Doctor Alliance had recently experienced a cyber-attack wherein certain information shared with Doctor Alliance in furtherance of providing medical services was viewed or copied without authorization. Doctor Alliance conducted an investigation and reported that the unauthorized access to their systems occurred between November 4-6, 2025, and November 14-17, 2025. Following its investigation, Doctor Alliance reviewed the files impacted by this event and provided Beyond Faith with the results of that review. We are notifying individuals whose information was identified by Doctor Alliance during its data review.
What information was involved? The following types of information related to affected individuals may have been impacted in the event: name, date of birth, diagnosis information, prescription information, medical history, mental and physical treatment information, and treating/referring physician. This does not mean all of this information was impacted for each individual, just that it may have been present in Doctor Alliance’s system at the time of the data event.
What are we doing? The confidentiality, privacy, and security of information within our care is among Beyond Faith’s highest priorities. In addition to directly notifying potentially impacted individuals of this event by mail, Beyond Faith is notifying appropriate governmental regulators of this event.
What can you do? We encourage potentially impacted individuals to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors. Individuals may contact the three major credit reporting agencies for advice on how to obtain free credit reports and how to place fraud alerts and security freezes on credit files. The relevant contact information is below.
For more information. If you have questions, or need assistance, please call (844) 403-4512, Monday through Friday from 8:00 a.m. to 4:00 p.m. Central Time. You may also write to Beyond Faith at 5601 Executive Dr Suite 250, Irving, TX 75038.
Monitor Your Accounts Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.
Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:
| Equifax | Experian | TransUnion |
| https://www.equifax.com/personal/credit-report-services/ | https://www.experian.com/help/ | https://www.transunion.com/data-breach-help |
| 1-888-298-0045 | 1-888-397-3742 | 1-833-799-5355 |
| Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 | Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013 | TransUnion, P.O. Box 2000, Chester, PA 19016 |
| Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 | Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013 | TransUnion, P.O. Box 160, Woodlyn, PA 19094 |
Additional Information Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General.The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state Attorney General. This notice has not been delayed by law enforcement.
